Privacy Policy

This Privacy Policy describes how we collect, process, store, and protect the personal data of users of our website dedicated to Pragmatic Play’s The Dog House slot machine. The document describes the types of information we collect, how it is used, and under what circumstances it may be disclosed. Our website complies with applicable data protection regulations, including the General Data Protection Regulation (GDPR). By using this website, you confirm that you have read and agree to the terms and conditions described in this policy.

Information We Collect

We collect data that helps us maintain the functionality of the site, ensure security, and improve the user experience. The main categories of information are listed below:

  • Account information. Name, email address, account details, registration details, and age verification, if required;
  • Device information. Device type, browser version, operating system, and device identifiers;
  • Contact information. Email address, phone number, or physical address, if voluntarily provided;
  • Payment information. Billing address and payment method details, including bank or card information for transactions;
  • Usage data. Pages visited, session duration, clicks, referral sources, and interaction with site features;
  • Security data. Information used to prevent fraud, verify identity, and protect your account;
  • Government ID data. In some jurisdictions, official identification may be required for verification or compliance purposes.

How We Use Your Information

Personal data is collected and processed in the following ways:

  • Direct collection. Information provided through registration forms, account settings, and direct interaction with the website;
  • Cookies and tracking technologies. Automatic collection of information about user behavior, preferences, and technical data using cookies and similar tools;
  • Third-party services. Data obtained as a result of integration with analytics services, payment systems, and other external services;
  • User content. Information provided in comments, reviews, or support requests;
  • Log files and analytics. Technical data automatically recorded during use of the site, including IP addresses and browser information.

All data collected is used to provide and improve our services, ensure site security, process transactions, and comply with legal requirements.

Data Sharing and Disclosure

We are committed to protecting your personal information and do not sell user data to third parties. Information may only be disclosed in the following cases:

  • Compliance with the law. When required by law, court order, or regulatory authority;
  • Security and fraud prevention. To protect the site, users, and the public from fraudulent or illegal activities;
  • Service providers. With trusted partners who help the site operate, subject to strict confidentiality agreements;
  • User consent. When you have given your explicit permission to transfer certain data;
  • Research purposes. Anonymized data may be used for research into responsible gambling and the prevention of gambling addiction.

In cases of suspected fraud, payment manipulation, or other prohibited activities, we reserve the right to transfer the relevant information to the appropriate authorities, financial institutions, and other gaming sites.

Data Security

We use security measures that are standard in the industry to protect your personal information. All data is stored in encrypted servers protected by passwords and advanced firewall systems. Our website supports SSL encryption for all data transfers. We regularly review and update our security protocols to counter emerging threats. Our partners, affiliates, and service providers are required to adhere to equivalent security standards when processing user data.

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